You only pay for people who watched
What is a guided user?
What counts
One person, one month. Someone who sees at least one of your published guides inside your product.
Watch five guides across ten sessions and you are still one guided user.
What does not count
Anyone who loads a page and never sees a guide.
Your own team recording, editing or previewing.
Views on public share links and demos embedded on your marketing site.
If you hit the cap
We email you at 80 percent, and again when you get there.
Guides pause for new users until the next month or until you upgrade. Anyone mid-guide finishes it.
No overage invoice. Not now, not ever.
What this costs elsewhere
Reveal Starter
5,000 guided users, unlimited seats and guides
UserGuiding
2,000 users, 15 guides, one seat
1.8×
Chameleon
2,000 users, extra seats cost more
2.8×
Userpilot
2,000 users, no checklists on this tier
3.0×
Their meters count everyone who signs in to your product. Ours counts the people who watched. So the gap is wider than the numbers make it look.
Every plan
Side by side
Usage
500
5,000
10,000
Custom
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
1
Unlimited
Unlimited
Unlimited
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–
–
–
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30 days
12 months
24 months
24 months
Community
Priority
Priority
Frequently asked questions
Can’t find the answer you are looking for? We’re here to help.
Request access
Do you charge per seat?
No. Invite your whole team, including support and sales. The person who records the best guide is often not the person who bought the tool, and charging for that seat would be a strange way to run this.
Is there a limit on how many guides we can make?
What happens when we go over the limit?
Do views on our marketing site count?
Can we cancel or downgrade any time?
What happens above 10,000 guided users?
Will these prices change?
500 guided users a month, no card, no call.
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Some things are better human.
